Frequently Asked Questions About Safety Syringes

Q1: What is your minimum order quantity (MOQ)?
A: Sample order: 1 carton minimum. For formal bulk wholesale orders, the MOQ is 1,000,000 pieces per single model.

Q2: Are the samples free of charge?
A: Samples are not free. We charge sample cost based on your selected model, and you need to bear the international shipping fee as well.

Q3: What certifications do you have for import customs clearance?
A: CFDA medical device registration, ISO13485 quality system certification, CE certification, plus 54 national patents for retractable syringe structures. Full certification documents can be provided for customs inspection and tender bidding.

Q4: What types of retractable safety syringes do you manufacture?
A: Fixed Needle Retractable Safety Syringe, Luer Lock Retractable Safety Syringe, Insulin Retractable Safety Syringe.

Q5: How long is your production lead time?
A: 7–15 working days after receiving your deposit, subject to total order quantity.

Q6: What payment methods do you accept?
A: T/T wire transfer, L/C at sight, Western Union for sample payments.

Q7: Do you support OEM & ODM custom packaging?
A: Yes, we offer custom logo printing, customized color boxes and private packaging designs for bulk wholesale buyers.

Q8: Which port do you ship goods from?
A: All bulk shipments depart from Shenzhen Port, Guangdong, China to worldwide destinations.